Privacy policy

Last updated: July 30, 2026

This Privacy Policy describes how Minianzo (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you visit, use our services, or make a purchase from minianzo.pk (the “Site”).

Information We Collect

When you visit or place an order through our website, we may collect information including:

  • Your name
  • Phone number
  • Email address
  • Billing and delivery address
  • Order and payment details
  • Products viewed, added to cart, or purchased
  • Device, browser, IP address, and website activity
  • Messages or inquiries sent through WhatsApp, email, or contact forms

We do not directly store your complete debit or credit card details. Payments may be processed through Shopify or other authorised payment providers.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and contact you regarding delivery
  • Provide customer support
  • Manage returns, exchanges, and refunds
  • Prevent fraud, misuse, and unauthorised transactions
  • Improve our website, products, services, and advertising
  • Send promotional messages where you have provided consent
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, analyse website traffic, and measure advertising performance.

We may use services such as:

  • Shopify
  • Google Analytics
  • Google Search Console
  • Google Merchant Center
  • TikTok Pixel
  • Meta Pixel
  • Courier and delivery services

These providers may process certain information according to their own privacy policies.

Sharing of Information

We may share necessary information with trusted service providers, including:

  • Shopify and website service providers
  • Payment processors
  • Courier and delivery companies
  • Analytics and advertising platforms
  • Professional advisers or government authorities where legally required

We do not sell customers’ personal information for direct payment.

Marketing Communications

We may send promotional messages through email, SMS, or WhatsApp where permitted. You may request to stop receiving marketing messages at any time by contacting us or using any available unsubscribe option.

Transactional messages regarding orders, payments, delivery, returns, or customer support may still be sent.

Data Retention

We retain personal information only for as long as reasonably necessary to process orders, maintain business and tax records, resolve disputes, prevent fraud, and meet legal requirements.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our products are intended for children, but purchases must be made by adults. We do not knowingly collect personal information directly from children without the involvement or consent of a parent or guardian.

Your Rights

Depending on applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Withdraw marketing consent
  • Ask how your information is being used

Some information may need to be retained for legal, fraud-prevention, accounting, or order-related purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements. The latest version will be posted on this page.

Contact Us

For privacy-related questions or requests, contact:

Minianzo
Post Office Road, Opposite Clinix Pharmacy
Mandi Bahauddin, Punjab 50400, Pakistan

Email: minianzofficial@gmail.com
WhatsApp: +92 306 8993721
Website: minianzo.pk